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Advice

This page contains information for members of the public who wish to make a formal complaint about a real estate transaction. You can also view the Real Estate Institute's Code of Ethics and Codes of Practice.

For information about New Zealand, moving here or investing in New Zealand, see our Useful Links section.

REINZ Complaints Procedures

If you have an issue with a real estate transaction or salesperson:

Step 1. Talk to the Principal or Branch Manager of the firm.
Step 2. Send a written complaint to your closest REINZ Regional office.
View full complaints procedure

For contact details of the regional offices, click on the "Contact Us" link above.

REINZ Rules

REINZ Code of Ethics

REINZ Rules of Practice

Codes of Practice

Auction Code of Practice

Tender Code of Practice

Residential Property Managers Code of Practice

Link to Current Government Legislation

Why it pays to use a licensed residential property management company

Propertymanagerinfosheet.pdf


Unsolicited Electronic Messages Act article from RE Magazine

Unsolicited Electronic Messages Act.pdf

REINZ Anti Spam Code of Practice.pdf


All information © 2005 REINZ Terms & Conditions
Feedback REINZ will not accept any responsibility should any information prove to be incomplete or incorrect


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