Code of Ethics
of the
Real Estate Institute of New Zealand Incorporated

13.1 Members shall always act in accordance with good agency practices, and conduct themselves in a manner that reflects well on the Institute, its members, and the real estate profession.

13.2 Members shall be loyal to the Institute and active in its work.

13.3 Members shall be fully conversant with the Act, other legislation relating to real estate, and these rules, all of which must be adhered to at all times.

13.4 It shall be the responsibility of licensed members to ensure that salespeople or employees engaged or employed by them are of good character and repute, and that their conduct is no less than that required of a member.

13.5 Members shall never publicly criticise fellow members.

13.6 When asked to express an opinion of a fellow member’s transactions by a principal, members shall render their opinion in accordance with professional courtesy and integrity.

13.7 Members shall not make frivolous or vexatious complaints about other members and/or their salespersons.

13.8 Whenever a conflict of interest arises, it shall be the duty of the member to disclose the conflict of interest to the member’s clients.

13.9 Information communicated to a member by a principal, or otherwise received by a member on behalf of a principal, is confidential, and must not be disclosed unless permitted by the principal, or by operation of law.

13.10 Members shall not accept instructions to carry out an appraisal unless they are competent to carry out such appraisal.

13.11 Acceptance by a member, either directly or through a licensee by whom the member is engaged or employed as a salesperson, of any agency appointment imposes the obligation to render skilled and professional service.

13.12 A member shall render services with absolute fidelity, honour and courtesy.

13.13 A member must be fair and just to all parties in negotiations and in the preparation and execution of all forms and agreements, and protect the public against unethical practices in connection with real estate transactions.

(May 2004)